of duckies and froggies...

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Thursday, January 18, 2007

of satelite speakers and Harvey Norman...

I had a very good experience with a retail store I bought something from recently.

A few weeks ago I bought these speakers from a home furnishing outlet at the new shopping mall (Queensbay). As reported in one of the earlier posts, one of the satellite speakers decided to go kaput on me a few weeks ago.
Anyway, I took the speakers to the store last weekend for repair and was promptly served by the sales assistants there. Long story short, they took the speakers, filled in a form and told me that they will call me for an update within 14 days. At that point in time, I thought that I will have to be prepared to wait for at least a month. Maybe my experiences with repairing stuff have not been good, but I tend to take a pessimistic view on these things. But to my surprise, I got a call from the store yesterday and was informed that I can collect the speakers today and they gave me the name of the person to talk to. Now this is what I call service. Needless to say, I am impressed. Their response were fast, but most importantly they identify themselves when they speak to you and give directions on who to look for and stuff. That in a way gave me the feeling that they are in charge rather than some other shop (I will probably blog about it later) that put the blame of the repairman etc. So, I guess a pat on the back is due to the guys at Harvey Norman.

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Monday, December 18, 2006

of amperage and almost dying...

We almost frigging died yesterday!!!!

Well, actually , almost carries a very broad meaning here. Anyway, here’s what happened. Wifey and I were relaxing in the 3rd bedroom after coming back from church. We were reading the newspapers while listening to some music. Then wifey went to the kitchen and suddenly she called me in some sort of a semi panic voice. At first, I thought it was probably just a lizard or a cockroach or something. So I put down the newspaper and walked out to see what the commotion was all about.
When I got to the kitchen, I saw that there was fire coming out from one of the 3 pin plug that I used to plug in an extension for some kitchen appliances. Wifey was panicking and I panicked for 5 seconds before I came to my senses and tried to put out the fire with a water soaked hand towel. The plug sparked a bit (indicating that there is still live current) I turned to see the other end of the extension and the lights were still on. The fuse must have blown but still conducting. So I told wifey to switch off the mains and proceeded to put out the fire again with the wet handtowel. There were some bad smelling fumes from the fire so asked wifey to stay away from the area. We don’t want girl girl to be impacted from the toxic fumes, do we?
Anyway, here are some photos after i put out the fire.


See how close we came to the 'd' word?












Closeup. Suddenly i have lost appetite for fried chicken...












Basically, what happened was that there was an electrical overload. That electrical extension actually goes to a bank of sockets which I plug in the washing machine and a water warmer (an electrical jug thingy that keeps water warm all the time). We also use the sockets when we need to boil water. Normally we don’t use the washing machine and kettle at the same time. But in yesterday’s incident, we made the mistake of boiling water with the kettle and the water warmer thingy (with the washing machine running). That definitely have overloaded the point. Admittedly it was our mistake in overloading the electrical point, but what really concerns me was that the safety feature of the extension and plughead failed miserably. The plug was still conducting electricity even as it burns, and by right, the plug head should not burn when a fuse is blown. Ironically the brand of the extension is “Safety” !

My priority now is to get a smoke detector and I do advise you to do so too. Another thing is, if you are using extension points, do take note of the amperage (amount of current) of electrical appliences that you have hooked up to it. Normally this value is in the manual or at the back of the appliance. (look for something that have X amp - where X denotes a value). Add up the amperage of all the electrical appliance that you have hooked up. And see if it matches (or lesser than) the fuse rated on the plug. Normally, plugs have 13 amps fuse (some have 3 or 5 amps), so make sure the total amperage does not exceed 13 (or any value rated on your plug).






Note: Girl girl, if you are already all grown up and is reading this. Don’t sue us for negligence ok?

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